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Concerns and Complaints

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The Windsor Team Care Centre (WTCC) is committed to listening, learning, and responding to your concerns as we strive to provide the highest quality of healthcare in a welcome and supportive environment. We are here for you and we want you to be satisfied.

To learn how you can have your concern or complaint addressed click below:

Patient & Public Complaints & Disputes
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Uninsured Services

Although Windsor Team Care Centre provides many free services which are funded by the Ministry of Health, there are uninsured services that will require payment by clients.

Click below to view the latest fee schedule:

Unisured Service Fee Schedule
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Accessibility Plan

The Windsor Family Health Team (Windsor FHT) is committed to excellence in serving all customers, including people with disabilities.

Click below to view our Accessible Customer Service Plan:

Accessibilty for Clients Plan
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