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Concerns and Complaints

Patient Doctor Shaking Hands

The Windsor Team Care Centre (WTCC) is committed to listening, learning, and responding to your concerns as we strive to provide the highest quality of healthcare in a welcome and supportive environment. We are here for you and we want you to be satisfied.

If you are an existing patient and have a compliment or complaint you’d like to make us aware of, please download our Patient Compliments and Complaints form and submit it to our office by following the instructions on page one (1) of the form.

Patient & Public Complaints & Disputes
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Uninsured Services

Although Windsor Team Care Centre provides many free services which are funded by the Ministry of Health, there are uninsured services that will require payment by clients.

Click below to view the latest fee schedule:

Unisured Service Fee Schedule
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Accessibility Plan

The Windsor Family Health Team (Windsor FHT) is committed to excellence in serving all customers, including people with disabilities.

Click below to view our Accessible Customer Service Plan:

Accessibilty for Clients Plan
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Upcoming Events

Latest Past Events

One Team Recovery Outpatient Program Session 6

Windsor Team Care Centre 2475 McDougall St., Suite 245 (Training Room), Windsor

This substance use recovery program runs for 5 weeks on Tuesdays and Fridays from 1:00pm - 4:30pm, in-person at 2475 McDougall St., Suite 245, Windsor, ON.  Please call 519-250-5524 for

One Team Recovery Outpatient Program Session 6

Windsor Team Care Centre 2475 McDougall St., Suite 245 (Training Room), Windsor

This substance use recovery program runs for 5 weeks on Tuesdays and Fridays from 1:00pm - 4:30pm, in-person at 2475 McDougall St., Suite 245, Windsor, ON.  Please call 519-250-5524 for

One Team Recovery Outpatient Program Session 6

Windsor Team Care Centre 2475 McDougall St., Suite 245 (Training Room), Windsor

This substance use recovery program runs for 5 weeks on Tuesdays and Fridays from 1:00pm - 4:30pm, in-person at 2475 McDougall St., Suite 245, Windsor, ON.  Please call 519-250-5524 for